Just like other wireless routers, this unit creates a Wi-Fi signal that you can connect to with your personal devices, such as a smartphone or laptop. However, unlike a normal home router, our service uses one (or multiple) of our cellular network partners to get you connected from anywhere.

Yes! You may return the product within 72 hours for a refund, less the shipping charges, one month of service, and the activation fee. The product must be returned in the original packaging, so make sure not to throw it away!

Before returning it, think about what may be causing it not to work. Our devices are very high quality and have a failure rate of less than 1%, so it is likely one of a few different issues that we cover under Troubleshooting Tips. Look through our guide or give us a call so we can troubleshoot it together!

Our plans range from 20 to 500 gigabytes per month of high priority data. After your high priority data is used, your speeds will be lowered to 3G speeds.

There is no contract! You pay for the first and last month of service upfront, and can choose to cancel your service at any time. All you need to do is provide 30 day notice of cancellation, and you’re all set.

Your router will work with any major service provider in the US. This router is also compatible with international providers, though you’ll need a country-specific SIM card and service plan.

With satellite internet, you have a reliable connection from practically anywhere in the United States, but at the cost of a much higher latency and a generally slower connection. Monthly service plans are also more expensive for satellite, as is the equipment to get started.

Cellular internet relies on the location of cellular towers, so there are plenty of areas across the country that won’t have any connection at all. Speeds are not guaranteed, and change frequently. In addition to proximity to the nearest cell tower, your cellular connection is based on tower congestion. As you travel around, you’ll encounter areas with fantastic connectivity and areas with terrible connectivity. The benefit of cellular is a much lower cost for equipment and service. As long as you use a coverage map before you travel, you’ll know what to expect from your cellular connection and how you can modify your route to get the best connection possible.

While satellite internet is available virtually anywhere in the United States with a view of the southern sky, cellular internet is a bit more tricky. Think about the places you want to travel to in the near future- campgrounds, national parks, small towns- and write them down. With these locations in mind, explore our coverage map to see how our service will line up with your plans.